Refund policy

We accept returns within 30 days of receiving your order. All returned products must be in their original packaging and in original condition.

If you added Checkout+ to your order, your return or exchange shipping is already covered — just start the process through our returns portal and a prepaid label will be provided. If you didn't add Checkout+, return shipping costs will be the customer's responsibility.

Please note, all discounted Shades are final sale. If the return is the result of an error on our part, please reach out immediately so we can make things right.

Please fill out a returns form here to start the process.